Pebble Beach Company Selects
Springer-Miller Systems
as Preferred PMS Vendor
SMS|Host Hospitality Management System
chosen for integrated service delivery
STOWE, VT. — JUNE 21, 2004 — Springer Miller Systems
Inc. (SMS) — the leading provider of guest-centric hospitality
management systems—proudly announces that Pebble Beach Company
has selected the SMS|Host suite of products for their hotels, golf
courses, restaurants, retail outlets and spa.
Pebble Beach Company, headquartered in Pebble Beach, Calif., owns
and operates the world-famous Pebble Beach Resorts, including The
Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero.
The company also operates four renowned golf courses: Pebble Beach
Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay
and Del Monte Golf Course. Its other famed properties include the
scenic 17-Mile Drive and The Spa at Pebble Beach, and it annually
hosts premier events such as the Pebble Beach Concours d’Elegance,
AT&T Pebble Beach National Pro-Am and the Callaway Golf Pebble
Beach Invitational.
Annually ranked as one of the world’s finest golf resorts,
Pebble Beach Company was searching for a “truly integrated”
solution that would help them provide better customer service at
their properties. A natural fit for their extensive needs, Springer-Miller
Systems’ highly integrated SMS|Host system provides the “one-stop
shopping” concept that appeals to so many destination resorts.
Integrated service delivery will allow guests to book a tee time,
make a room reservation, and check spa appointment availability
all in one phone call.
“We are extremely excited about the opportunity to work with
Springer – Miller Systems and look forward to the benefits
that this will bring to employees and guests,” said David
Heuck, Executive Vice President and Chief Financial Officer for
Pebble Beach Corporation.
In addition to SMS|Host front office system, Pebble Beach will
also install several of Springer-Miller’s optional modules
in their locations including Multi-Property Management, Spa/Recreation
Scheduling, Golf Tee Time Scheduling, Retail Point-of-Sale, SMS
|Touch Fine Dining Point-of-Sale, Activities Management, Baggage
Handling and SMS|World for Internet reservations.
About Springer-Miller Systems
Springer-Miller Systems Inc. is a leading provider of hospitality
management solutions that meets the technology needs of all types
of hospitality enterprises including city-center hotels, destination
spa and golf properties, timeshare properties and casino resorts
worldwide, setting the pace as a pioneer in the hospitality industry.
Springer-Miller Systems’ SMS|Host Hospitality Management System
is distinguished from other property management systems with its
truly integrated design and unique approach to guest service. The
SMS|Host product suite, including more than 20 seamlessly integrated,
guest-centric application modules, provides hotel/resort staff with
the tools they need to personalize service, exceed guest expectations,
and increase revenue. For more information on Springer-Miller Systems,
visit our website at www.springermiller.com.
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