Newmarket International &
Springer-Miller Systems to demo seamless real-time interface between
DelphiTM and SMS|Host
Hospitality Management Systems
NetXchangeTM I-Server
- Newmarket’s systems integration platform providing enterprisewide
data snapshots and winner of the 2003 Microsoft RAD Award for Best
Use of .NET Technologies - serves as the information exchange hub
PORTSMOUTH, N.H. / STOWE, VT. — JUNE 16, 2003 — Newmarket
International Inc. — the makers of DelphiTM and other leading
group, sales, catering and banquet solutions — and Springer
Miller Systems Inc. (SMS) — the world’s leading provider
of guest-centric hospitality management systems — plan to
present at HITEC 2003 a significantly enhanced seamless interface
between Delphi and SMS|Host Hospitality Management Systems.
Exhibiting at the Hospitality Industry Technology Exhibition and
Conference — being held June 24-26 at the Louisiana Ernest
N. Morial Convention Center in New Orleans — the two companies’
continued partnering has spawned a unique next-generation interface
that is seamless and real-time, further eliminating manual data
re-entry and workflow process gaps.
“The ability to integrate systems at the database level has
been a fundamental part of our design philosophy for many, many
years,” said John Springer-Miller, President & CEO of
Stowe-based Springer-Miller Systems. “Now, we have been able
to achieve this with our strategic partner, Newmarket International.
“This marks the first time two leading companies will provide
standard business functionality driven directly by each other’s
databases,” he said. “The benefits of this for our customers,
and indeed the entire hospitality industry, are significant.”
Springer-Miller said SMS and Newmarket International have a long-lasting,
mutually beneficial technology partnership that has progressed from
daily updates of guestroom availability during the interface’s
“nightly cycle,” to real-time seamless functionality
for accurate, up-to-date information on reservations and cancellations.
“By coupling our complementary systems and the very latest
in interface technology, a query launched from Delphi now can invoke
SMS|Host Hospitality Management System to send up-to-the-second
room availability for a range of dates,” Springer-Miller said.
“Delphi, in turn, will display the query results within a
‘read only’ browser.”
Newmarket International’s NetXchangeTM I-Server, a systems
integration platform providing enterprisewide data snapshots, serves
as the information exchange hub between Delphi and SMS|Host Hospitality
Management Systems. The NetXchange I-Server won Microsoft Corp.’s
2003 Retail Developer Application (RAD) Award for Best Use of .NET
Technologies and was built from the ground up with connectivity
foremost in mind. The seamless real-time interface between Delphi
and SMS|Host Hospitality Management Systems was in direct answer
to related requests from several of the two companies’ shared
clients, such as the Mandarin Oriental Hotel Group, American Skiing
Company and Marcus Hotels & Resorts.
“Our NetXchange I-Server represents leading-edge Xtensive
Markup Language (XML) integration technology,” said Sean O’Neill,
President & CEO of Portsmouth-based Newmarket International.
“The I-Server enables transactions from one application to
display a response to the user — even if the data resides
on another system, in this case a PMS. Our seamless, real-time interface
with Springer-Miller Systems is a successful proof-of-concept of
our I-Server vision introduced in 2002.
“The days of proprietary, closed systems must finally come
to an end so hotel professionals can fully realize and reap the
benefits of their various existing technology investments,”
O’Neill said. “Our NetXchange I-Server is another big
step in that direction as Newmarket International supports open
standards integration among best-of-breed solutions in the industry.”
O’Neill said Delphi’s interface with SMS|Host Hospitality
Management Systems creates the foundation for future system interfaces.
Traditionally, interfaces involve the recoding and transmission
of data packets. Newmarket International’s enhanced interface
with SMS occurs directly at the database level — and ultimately
will significantly improve functionality, flexibility and productivity
through bi-directional, real-time information flow.
“For SMS, this uniquely functional interface fully connects
us with Newmarket’s market-leading Sales & Catering solutions,
as well as opens the door to significant sales opportunities with
larger management companies and upscale property operators,”
Springer-Miller said. “By combining our two product suites
through this high tech/high-touch interface, we can better cross-market
each other’s companies and solutions for maximum market penetration.”
As the partners’ interface alliance progresses, Delphi users
will be able to access corporate contractual obligations including
number of rooms consumed, average rate and availability, while SMS|Host
Hospitality Management Systems users will be able to access and
view actual group booking and other information from Delphi.
“Everything we do is customer and market driven — from
new releases and solution applications to strategic partnerships
and integration alliances,” O’Neill said. “As
the booking window continues to shorten, more than ever before hospitality
professionals require up-to-the-second, accurate information on
site options, guestroom and meeting room availability, and rates.
Firms providing this information first will usually book the business
— and that’s why we’re working tirelessly today
to provide this technology to our growing base of clients around
the globe.”
About Newmarket International
Newmarket International, “the makers of Delphi,” is
the leader in delivering group, sales, catering and banquet software
solutions to global travel and entertainment organizations. Hotels,
Casinos, Visitor Bureaus, Meeting Houses, Convention Centers and
Arenas all use this powerful technology. Newmarket International
provides competitive advantages to all of its customers by enabling
leads to electronically transfer across cities and around the world.
By harnessing award-winning technology and support, the industry's
best return on investment, domain expertise, and a commitment to
the travel industry, Portsmouth, N.H.-based Newmarket International
enables customers to increase efficiencies and maximize profits.
Newmarket International is the only Hospitality Sales & Catering
solutions provider to garner a second consecutive Excellence in
Customer Satisfaction rating and its accompanying 2002 NorthFace
ScoreBoardTM Award, presented by Omega Management Group. In 2003,
Newmarket International won the coveted Microsoft® Retail Application
Developer (RAD) Award for the third time in three years —
this time for Best Use of Microsoft® .NET Technologies for its
NetXchangeTM I-Server. A unique systems integration platform providing
enterprisewide data snapshots, NetXchange I-Server serves as the
information exchange hub seamlessly linking disparate systems, databases
and people continents apart. Newmarket International also was recognized
in 2003 by Investors in People (U.K.) for its training and employee
development programs and its unwavering commitment to continuous
improvement. For more information on the company and its business-generating,
cost-cutting solutions, please visit www.newmarketinc.com.
About Springer-Miller Systems
Springer-Miller Systems Inc. is a leading provider of hospitality
management solutions that meets the technology needs of all types
of hospitality enterprises including city-center hotels, destination
spa and golf properties, timeshare properties and casino resorts
worldwide, setting the pace as a pioneer in the hospitality industry.
Springer-Miller Systems’ SMS|Host Hospitality Management System
is distinguished from other property management systems with its
truly integrated design and unique approach to guest service. The
SMS|Host product suite, including more than 20 seamlessly integrated,
guest-centric application modules, provides hotel/resort staff with
the tools they need to personalize service, exceed guest expectations,
and increase revenue. For more information on Springer-Miller Systems,
visit www.springermiller.com.
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