Capella Hotels & Resorts
Selects PAR Springer-Miller’s SMS|Host Hospitality Management
System
West Paces Hotel Group to take Guest Service to Next Level
NEW HARTFORD, NY — FEBRUARY 6, 2007 — PAR Springer-Miller
Systems, Inc. (PSMS) a wholly owned subsidiary of PAR Technology
Corporation (NYSE:PTC) --- and the leading provider of guest-centric
hospitality management systems --- is pleased to announce that Capella
Hotels and Resorts will install PAR’s SMS|Host Hospitality
Management System for their luxury hotel properties, beginning with
the Capella Castlemartyr Hotel and Golf Club in County Cork, Ireland
and Schloss Velden, a Capella Hotel, in Velden, Austria.
Conceptualized as ultra-deluxe properties by Horst Schulze, former
president of The Ritz-Carlton Hotel Company and founder of West
Paces Hotel Group, which includes Capella Hotels and Resorts and
Solís Hotels and Resorts, Capella promises to offer guests
one-of-a-kind settings, exquisite architecture and interior design
and enriching experiences such as spas, boutique shopping, gourmet
restaurants, golf courses and/or marinas. Schulze promises that
the Capella brand will be a “100 percent customer-driven”
experience.
With fewer than 100 rooms at each property, Capella will distinguish
itself with a level of personalized guest service never before seen.
SMS|Host Hospitality Management System will be the solution in the
background enabling the staff to operate as if they had a sixth
sense. From dietary needs to beverage preference, SMS|Host’s
richly featured guest profiling capabilities will allow the staff
to compile guest preferences in infinite detail, resulting in individualized
and truly memorable service experiences. SMS|Enterprise will allow
this rich source of information to be centrally managed and instantly
shared amongst all the Capella properties.
“Guest service is an art form,” commented Horst Schulze,
Founder of Capella Hotels and Resorts. “We chose PSMS’
SMS|Host solution to provide the foundation that our employees need
to provide a level of guest service that is second to none.”
“We are looking forward to working with Capella Hotels and
Resorts and providing them with a high-quality, cost-effective technology
solution to meet their needs and enable them to delight their guests,”
said John Springer-Miller, CEO of PAR Springer-Miller Systems. “We
are confident that the skill and experience of our team and our
dedication to guest-centric technology meet the high quality and
service standards of our customers in the luxury hotel market.”
In addition to the SMS|Host Front Office System, Capella Castlemartyr
and Schloss Veldon will install SMS|Enterprise for central reservations
and data collection, SMS|POS Retail for Spa, Golf and transportation,
the SMS|Membership Management module will handle golf and spa memberships,
outside guest services will be booked using SMS|Activities, and
SMS|Spa/Resort Scheduling will handle reservations for the spa,
dining and transportation. In addition, Capella Castlemartyr will
utilize SMS|Multi-Property Management to segment the main hotel
from the Resort’s individually owned Mews residences.
About PAR-Springer-Miller Systems
PAR Springer-Miller Systems is a leading provider of hospitality
management solutions that meet the technology needs of all types
of hospitality enterprises including city-center hotels, destination
spa and golf properties, timeshare properties, and casino resorts
worldwide, setting the pace as a pioneer in the hospitality industry.
SMS|Host Hospitality Management System is distinguished from other
property management systems with its truly integrated design and
unique approach to guest service. The SMS|Host product suite, including
more than 20 seamlessly integrated, guest-centric application modules,
provides hotel/resort staff with the tools they need to personalize
service, exceed guest expectations, and increase revenue. For more
information on PAR Springer-Miller Systems, visit our website at
www.springermiller.com.
About PAR Technology Corporation
PAR Technology Corporation is a leading provider of professional
services and enterprise business intelligence software and hardware
to the hospitality industry. PAR develops, markets and supports
hardware and software products that improve the ability of hospitality
business professionals to make timely, fact-based business decisions.
The Company is a premier provider of I/T management solutions to
hotel and restaurant companies, with over 40,000 installations worldwide
in 100 countries. PAR is a leader in providing computer-based system
design and engineering services to the Department of Defense and
Federal Government Agencies. PAR Technology Corporation’s
stock is traded on the New York Stock Exchange under the symbol
PTC. For more information, visit the Company’s website at
www.partech.com.
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